Privacy Policy

1. Introduction

At AV Connect, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms of this policy.

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2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide to Us

Name, phone number, and email address (via contact forms or quote requests)

Business name, location, or service details (for commercial clients)

Payment details (if applicable for service deposits or purchases)

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b. Automatically Collected Data

Browser type

Pages visited and time spent on our site

Device and operating system information

Location data (if enabled on your device)

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c. Security Footage (If Applicable)

For clients using our systems, recorded video footage is stored securely and accessed only by authorized personnel for support or troubleshooting.

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3. How We Use Your Information

We use your information to:

Provide and manage our services

Respond to inquiries or service requests

Send updates, quotes, or invoices

Improve website performance and customer experience

Comply with legal obligations and protect our business

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4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Trusted third-party vendors for payment processing, hosting, or communication tools

Law enforcement or government bodies when legally required

Our internal team and technicians for service delivery and support

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

You can manage or disable cookies through your browser settings, but doing so may affect site functionality.

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6. Data Security

We implement industry-standard security measures to protect your personal data, including:

Encrypted connections (SSL/TLS)

Secure storage systems

Access controls and user authentication

However, no system is 100% secure, and we cannot guarantee absolute data security.

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7. Your Rights

You have the right to:

Access, update, or delete your personal information

Request details about how your data is used

Withdraw consent to marketing communications at any time

To exercise these rights, contact us at:

📧 avconect2025@gmail.com

📞 (323) 448-2650

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8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.

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9. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

For questions or concerns regarding this Privacy Policy, contact:

AV Connect

📧 Email: avconect2025@gmail.com

📞 Phone: (323) 448-2650

📍 Address: South Gate Ca. 90280